Civility is it’s own reward.

Internationally-Acclaimed Civility Training



Lew believes that “Civility is its own reward”. She suggests that “In choosing civility, people find their best self, and in doing so, they experience the grace, courage, generosity, humanity, and humility that civility engenders.”

For 17 years Lew Bayer has been internationally recognized as a leading civility expert. With a focus on social intelligence and culturally-competent communication, the team at Civility Experts – which includes 83 affiliates in 24 countries has supported 100’s of organizations in building better workplaces. In addition to her role as CEO of multinational civility training group Civility Experts Inc. , Lew is Chair of the International Civility Trainers’ Consortium, President of The Center for Organizational Cultural Competence, and Founder of the In Good Company Etiquette Academy Franchise Group

With the release of her new book, The 30% Solution, slated for release early 2016, Lew will be a 9-time published author. Lew donates her time as Director of the National Civility Center, and she is also a proud Mentor for The Etiquette House, a member of the Advisory Board for A Civil Tongue, a national magazine columnist, and has contributed expert commentary to over 60 online, print, and television publications. Lew is one of only 5 Master Civility Trainers in the world, a distance faculty member at Georgetown University Center for Cultural Competence, a long-term facilitator at the Canadian Management Center in Toronto Canada, a Master trainer for the Canadian School of Service, a certified Impression Management Professional and a certified Culture Coach® who also holds credentials in Intercultural Communications, Essential Skills, and Occupational Language Assessment.

Lew is a 6-time nominee for the RBC Canadian Woman Entrepreneur of the year. She was previously awarded Manitoba Woman Entrepreneur in International Business and she was the first Canadian to receive the prestigious AICI International Civility Star Award.

Civility Experts Inc. manages The Civility Speakers Bureau offer online certification, and offers the largest array of civility training tools and materials available in the world at

It is a combination of the collective experience of the world-wide affiliate team, the leading-edge training solutions and the team’s ability to customize to their client’s need that leads to the sometimes immeasurable bene­fits that choosing civility brings. These outputs include increased social capital, trust, social intelligence and culturally competent communication – and together these impacts result in efficiency, competency, retention and bottom line results.


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The 30% Solution

Pre-order The 30% Solution: How Civility at Work Increases Retention, Engagement and Profitability by civility expert Lewena Bayer.

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Speaking Engagements

Book civility expert Lewena Bayer to speak at your next event! For more information, download the 2016 Civility Works session package here.

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Be a Civility Ambassador

The National Civility Center is pleased to offer an online Civility Community Ambassador course. Want to train to be a Civility Ambassador? Contact us!

Get in Touch

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Please contact Lew directly and she or one of the Civility Experts team members will help you book a speaking event, order materials, register for Certification programs, customize training solutions, or schedule media interviews. Thank you.